At Solaris Botanicals, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our webstore (the “Website”) and purchase our tea products. By accessing or using our Website, you consent to the practices described in this Privacy Policy.  

1. Information We Collect

We may collect various types of information from you when you interact with our Website, including:

– Personal Information: such as your name, email address, shipping address, and payment details when you place an order.

– Device Information: such as your IP address, browser type, and operating system for analytical and security purposes.

– Cookies and Tracking Technologies: to enhance your browsing experience and provide personalized content and advertisements.

 

2. How We Use Your Information

We use the collected information for the following purposes, in compliance with GDPR:

– Contractual Necessity: to process and fulfill your tea orders, communicate with you about your purchase, and provide customer support.

– Legitimate Interests: to improve our Website, optimize our webstore’s performance, and customize our content and offerings.

– Marketing Communications: with your explicit consent, to send you promotional emails and newsletters about our latest products, discounts, and special offers. You can withdraw your consent or opt-out of receiving these communications at any time.

– Legal Compliance: to comply with applicable laws, regulations, and legal processes.

 

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted third parties to assist us in operating our business, providing services to you, and improving our Website. These third parties are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose.

 

4. Data Transfers

As an Ireland-based company, we may transfer and process your personal information outside the European Economic Area (EEA). We ensure that such transfers are done in compliance with GDPR, using appropriate safeguards or relying on adequacy decisions.

 

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure the confidentiality and integrity of your data.

 

6. Your Rights under GDPR

You have certain rights regarding your personal information under GDPR, including the right to access, rectify, restrict processing, and erase your data. You also have the right to data portability and the right to object to processing based on legitimate interests or direct marketing. To exercise these rights or for any inquiries regarding your data, please contact us using the contact details provided below.

 

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

8. Children’s Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 16, we will take immediate steps to delete such information from our records.

 

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

 

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at info@solarisbotanicals.com